Onsite Clinic Administrative Specialist

Partner's Healthcare; Danvers (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time Clinic/Practice Assistant to support our onsite primary care team from 8:30 a.m. to 5:00 p.m. or 9:00 a.m.

to 5:30 p.m., Monday–Friday. The role centers on front-desk duties, appointment coordination, patient greeting, and billing/document handling. The position requires a high school diploma, 2–3 years of office experience, and CMAA certification preferred.

Qualifications

• High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No
• Certified Medical Administrative Assistant [CMAA] preferred
• Office experience 2-3 years required

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e., surgical scheduling, schedule changes/blocking) at a more advanced competency level.

Education

High School Diploma or Equivalent

CMAA preferred

Tools

Epic

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. is seeking a full-time Clinic/Practice Assistant to support our onsite primary care team from 8:30 a.m. to 5:00 p.m. or 9:00 a.m.

to 5:30 p.m., Monday–Friday. The role centers on front-desk duties, appointment coordination, patient greeting, and billing/document handling. The position requires a high school diploma, 2–3 years of office experience, and CMAA certification preferred.