Clinic Office Assistant II — Patient Scheduling & Admin

Mass General Brigham Incorporated; Brookline, Northern (MA, KY); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b retirement plan

tuition reimbursement

Job summary

Mass General Brigham is seeking an administrative professional to support the Brookline practice operations. The role involves scheduling, check-in/check-out duties, and routine clerical tasks within a physician office setting.

Responsibilities include managing appointments, greeting patients, handling calls, processing billing, and using EPIC for scheduling and registration. Onsite in Brookline, 40 hours weekly with competitive benefits.

Qualifications

• High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No.
• Certified Medical Administrative Assistant CMAA - Data Conversion - Various Issuers preferred.
• Office experience 2-3 years required.
• Proficiency with all Office Suite, knowledge of office operations and standards, and understanding of office procedures.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/EPIC.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc. as directed.

Skills

Office Suite

Time management

Effective communication

Telephone handling

Writing emails

Organization

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mass General Brigham is seeking an administrative professional to support the Brookline practice operations. The role involves scheduling, check-in/check-out duties, and routine clerical tasks within a physician office setting.

Responsibilities include managing appointments, greeting patients, handling calls, processing billing, and using EPIC for scheduling and registration. Onsite in Brookline, 40 hours weekly with competitive benefits.