Patient Services Coordinator II: Scheduling & Admin (Onsite)

Massachusetts General Hospital; Everett (MA); On-site; USD 24,397 - 34,357; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham in Everett seeks a motivated Administrative Assistant to support clinical services and practice operations. Responsibilities include scheduling, patient check-in/out, and basic clerical tasks under supervision.

The role emphasizes accurate records, courteous patient interaction, and proficiency with Office Suite. Onsite schedule is days, 36 hours, with a competitive benefits package.

Qualifications

• High school diploma or equivalent required.
• Two to three years of office experience preferred.
• Bilingual English/Spanish is preferred.
• Certified Medical Administrative Assistant credentials are a plus.

Responsibilities

• Perform routine administrative tasks for a clinical service or physician practice.
• Schedule patient appointments and maintain records.
• Greet patients and assist with check-in/check-out.
• Answer phones and handle routine inquiries and scheduling.
• Process billing forms and scan docs to patient records.
• Handle messages for prior authorizations and provider questions.
• Serve as Super User for scheduling, registration, and billing systems.

Skills

Office software proficiency

Time management

Effective communication

Bilingual English/Spanish

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Mass General Brigham in Everett seeks a motivated Administrative Assistant to support clinical services and practice operations. Responsibilities include scheduling, patient check-in/out, and basic clerical tasks under supervision.

The role emphasizes accurate records, courteous patient interaction, and proficiency with Office Suite. Onsite schedule is days, 36 hours, with a competitive benefits package.