Clinical Office & Scheduling Specialist

Partner's Healthcare; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking an administrative-leaning professional to support clinical services and practice operations at 100 Blossom Street. The role covers scheduling, patient check-in/out, and clerical duties with high proficiency.

You will handle billing processes and assist with system super-user tasks. Responsibilities include coordinating appointments, managing communications, and guiding staff under supervision.

Qualifications

• Education: High School Diploma or Equivalent required.
• Experience: Office experience 3-5 years required.
• Licenses and Credentials: No explicit licenses; experience in lieu of degree not accepted.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records; assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as 'Super User' for scheduling, registration, and billing systems.
• Provide training to others in these areas.
• Oversee daily activities of practice staff with supervisor.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Phone etiquette

Written communication

Time management

Organization

Editing

Education

High School Diploma

Job description

Mass General Brigham is seeking an administrative-leaning professional to support clinical services and practice operations at 100 Blossom Street. The role covers scheduling, patient check-in/out, and clerical duties with high proficiency.

You will handle billing processes and assist with system super-user tasks. Responsibilities include coordinating appointments, managing communications, and guiding staff under supervision.