Clinical Office Lead: Operations & Team Support

Advocate Aurora Health; Mequon (WI); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement plan with employer match

Educational assistance

Résumé du poste

Advocate Health Mequon is seeking a Full‑time Administrative Office Specialist to coordinate clinic office operations and support multiple locations in the Mequon area. The role focuses on streamlining workflows, scheduling, data entry, and patient coordination within the physical therapy department.

Ideal candidates have 5 years of secretarial/clerical experience, strong Microsoft Office skills, and excellent communication.

Qualifications

• Typically requires 5 years of experience in secretarial/clerical support.
• High School Graduate.
• Intermediate to advanced computer skills with Microsoft Office products.
• Demonstrated project coordination skills.
• Excellent interpersonal, written, and verbal communication skills are essential.
• Demonstrated customer service skills including service recovery.

Responsabilités

• Coordinate operational workflow of clinical office staff and distribute workload for optimum efficiency.
• Assist supervisor with human resource tasks including interviewing and onboarding new staff.
• Perform clinical office assistant duties: reception, scheduling, data entry, billing, and medical records.
• Serve as a resource for department staff and physicians, assist with policies and service management.
• Schedule meetings, coordinate travel, and organise training and education programs.
• Oversee department supply orders and monitor budget constraints for supplies.
• Resolve basic to intermediate customer concerns and complaints.
• Identify and implement additional projects or reports useful to the department.
• Gather and summarize data for analysis per supervisor's request.

Connaissances

Microsoft Office

Project coordination

Interpersonal communication

Customer service

Formation

High School Diploma

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

Advocate Health Mequon is seeking a Full‑time Administrative Office Specialist to coordinate clinic office operations and support multiple locations in the Mequon area. The role focuses on streamlining workflows, scheduling, data entry, and patient coordination within the physical therapy department.

Ideal candidates have 5 years of secretarial/clerical experience, strong Microsoft Office skills, and excellent communication.