Clinical Office Lead: Operations & Staff Enablement

Advocate Health; Mequon (WI); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Advocate Health in Mequon, WI seeks an experienced Clinical Office Assistant to coordinate office workflows, schedule appointments, answer calls, and maintain records. The role supports physicians and staff, and may involve HR-related tasks, data collection, and reporting.

The position requires strong Microsoft Office skills, excellent communication, and a focus on customer service and service recovery in a dynamic clinical environment.

Qualifications

• Intermediate to advanced computer skills with Microsoft Office (Word, Excel, Access, PowerPoint).
• Demonstrated project coordination skills.
• Excellent interpersonal, written, and verbal communication skills are essential.
• Demonstrated customer service skills including service recovery.

Responsabilités

• Coordinate operational workflow of clinical office staff; distribute workload and staff assignments for efficiency.
• Assist supervisor with HR tasks including interviews, orientation, staff development, feedback, and morale.
• Perform clerical duties: reception, calls, scheduling, data entry, billing, records, reports, and data gathering.
• Act as a resource for department staff and physicians, supporting policy development and service management.

Connaissances

Microsoft Office proficiency

Project coordination

Interpersonal communication

Customer service

Formation

High School Graduate

Description du poste

Advocate Health in Mequon, WI seeks an experienced Clinical Office Assistant to coordinate office workflows, schedule appointments, answer calls, and maintain records. The role supports physicians and staff, and may involve HR-related tasks, data collection, and reporting.

The position requires strong Microsoft Office skills, excellent communication, and a focus on customer service and service recovery in a dynamic clinical environment.