Healthcare Office Operations Assistant

Ascension; Mequon (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement plan (403b)

Paid time off (PTO)

Tuition reimbursement

Employee assistance program

Parental leave

Job summary

Ascension in Mequon, WI, is seeking a dedicated clerical professional for the OBGYN department. The role is full-time with a day shift, focused on front-office coordination, patient check-in/out, and documentation support.

Responsibilities include handling insurance authorizations, scheduling, and billing tasks, along with general office duties to ensure smooth clinic operations. Experience with Epic is preferred, and a high school diploma or equivalent is required.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedules/confirms patient appointments.
• Enter, review, and submit charges for patient procedures and services daily. Collect co-payments and reconciles all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Healthcare customer service

Epic experience

Education

High school diploma or equivalent

1 year related experience

Tools

Epic Systems

Job description

Ascension in Mequon, WI, is seeking a dedicated clerical professional for the OBGYN department. The role is full-time with a day shift, focused on front-office coordination, patient check-in/out, and documentation support.

Responsibilities include handling insurance authorizations, scheduling, and billing tasks, along with general office duties to ensure smooth clinic operations. Experience with Epic is preferred, and a high school diploma or equivalent is required.