Clinical Applications Specialist: Lab IT & Instrumentation

Sysmex Corporation; New Mexico; Presencial; USD 60 000 - 100 000; Tempo integral

Resumo da oferta

Sysmex Corporation in the United States seeks a Clinical Applications Specialist I to join a multidisciplinary team, supporting instrument and middleware integration from order to go-live in the laboratory environment. The role blends clinical laboratory knowledge with IT understanding to enable seamless customer implementation.

Travel up to 80% is required; the salary ranges from $60,200 to $100,100, with a comprehensive benefits package and incentive plan based on location, experience, and

Qualificações

• Bachelor’s degree with 3–5 years in hematology and hemostasis, or an Associate’s degree with Medical Technologist/Medical Laboratory Technician and 10+ years of related experience.
• Active ASCP or CLS certification required.
• Supervisory experience is highly desirable.
• Experience with LIS, HIS or WAM preferred.
• Solid CLIA/COLA experience necessary.
• Strong Hematology experience preferred.
• Excellent written and oral communication skills.
• Ability to analyze, problem solve and evaluate technical/IT data.
• Demonstrated ability to execute complex single and multisite integration activities.

Responsabilidades

• Implement Sysmex instruments, middleware, and reagents into customer sites/laboratories: Plan the implementation process. Work with customers to take ownership of the instrument. Assist customers with meeting their regulatory and validation requirements. Provide appropriate training for the customer on newly installed instruments.
• Perform troubleshooting on issues related to reagent, middleware or instrument performance designed to improve customer self-sufficiency: Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions.
• Develop and implement training programs (workshops and onsite training) for customers and Technical Services to maintain desired levels of customer satisfaction and referenceability
• Manage time, territory, and accounts effectively; use computers to document activity; take initiative to make changes to improve how work is done, focus on process improvement; promote customer satisfaction; support sales objectives and organizational directives; provide data to the organization on customer use/preferences leading to customer driven design/customer usability.
• Provide technical information to direct management/peers and other functional groups. Proactively address and support sales objectives and organizational directives.
• This individual must possess strong interpersonal, persuasive, problem solving and communication skills.
• Provide both pre-sale and post-sale support. Pre-sale support includes delivering technical presentations, support of Sysmex Express and instrument Demos, working trade shows, and performing evaluations as
• Responsible for managing company assets and expenses within company guidelines.
• Other duties as assigned.

Formação académica

Bachelor’s degree with 3–5 years in hematology and hemostasis, or an Associate’s degree with Medical Technologist/Medical Laboratory Technician and 10+ years of related experience

Ferramentas

LIS

HIS

WAM

Descrição da oferta de emprego

Sysmex Corporation in the United States seeks a Clinical Applications Specialist I to join a multidisciplinary team, supporting instrument and middleware integration from order to go-live in the laboratory environment. The role blends clinical laboratory knowledge with IT understanding to enable seamless customer implementation.

Travel up to 80% is required; the salary ranges from $60,200 to $100,100, with a comprehensive benefits package and incentive plan based on location, experience, and