Clinical Applications Specialist I - Lab IT & Diagnostics

Sysmex America, Inc; Memphis (TN); On-site; USD 60,000 - 100,000; Full time

Job summary

Sysmex America, Inc invites applications for Specialist I, Clinical Applications (CA, CO, IA, MI, MO, MN, NY, OH, PA, TN, UT). The role focuses on implementing Sysmex instruments in laboratories and providing technical support across multiple states with up to 80% travel.

The position requires strong hematology experience, ASCP/CLS certification, and the ability to train customers both pre-sale and post-sale. Travel-intensive role with comprehensive benefits and competitive compensation.

Qualifications

• Bachelor's degree required; 3–5 years' experience, or an Associate's degree with MT/MLT and 10+ years in hematology.
• ASCP or CLS certification required.
• Experience with laboratory IT systems (LIS/HIS/WAM) preferred.

Responsibilities

• Implement Sysmex instruments and middleware into customer sites; manage the integration timeline and provide training.
• Troubleshoot reagent, middleware, or instrument performance issues to improve customer self-sufficiency.
• Develop and deliver training programs for customers and Technical Services.
• Manage time, territory, and accounts; document activity; support sales objectives.
• Provide technical information to management and peers; support sales objectives.
• Demonstrate strong interpersonal, problem solving, and communication skills; maintain urgency.
• Provide pre-sale and post-sale support; deliver technical presentations and demos.
• Manage company assets and expenses according to guidelines.
• Perform other duties as assigned.

Skills

Interpersonal skills

Persuasive skills

Problem solving

Communication skills

Education

Bachelor's degree

Associate's degree + MT/MLT experience

Tools

LIS/HIS/WAM

Job description

Sysmex America, Inc invites applications for Specialist I, Clinical Applications (CA, CO, IA, MI, MO, MN, NY, OH, PA, TN, UT). The role focuses on implementing Sysmex instruments in laboratories and providing technical support across multiple states with up to 80% travel.

The position requires strong hematology experience, ASCP/CLS certification, and the ability to train customers both pre-sale and post-sale. Travel-intensive role with comprehensive benefits and competitive compensation.