Clinical Administrative Specialist

Partner's Healthcare; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking an administrative professional to support a clinical service or physician practice office. The role includes scheduling, check-in/out, greeting patients, handling calls, and coordinating billing and records.

This is an onsite position with standard daytime hours. Requires a High School Diploma or Equivalent and 2–3 years of office experience, plus proficiency with Office Suite, strong time management, and effective written communication.

Qualifications

• Proficiency with all Office Suite, knowledge of office operations and standards, and understanding of office procedures.
• Ability to use the phone system, manage non-routine calls, and resolve routine issues.
• Strong written communication and ability to compose/edit emails, memos, and letters.
• Excellent time management to handle multiple tasks and deadlines.
• Well-organized with strong time management and ability to follow established protocols.

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and manage front-desk interactions.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical records.

Skills

Office Suite Proficiency

Phone system handling

Written communication

Time management

Organizational skills

Education

High School Diploma or Equivalent

Job description

The Brigham and Women's Hospital, Inc. is seeking an administrative professional to support a clinical service or physician practice office. The role includes scheduling, check-in/out, greeting patients, handling calls, and coordinating billing and records.

This is an onsite position with standard daytime hours. Requires a High School Diploma or Equivalent and 2–3 years of office experience, plus proficiency with Office Suite, strong time management, and effective written communication.