Clinical Administrative Coordinator

Brigham and Women's Hospital; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital in Boston is seeking an onsite Administrative Clerk to support daily patient service operations. The role handles scheduling, check-in/out, and routine clerical tasks under general supervision.

Responsibilities include greeting patients, making appointments, answering phones, processing billing forms, filing, and maintaining records. Requires 2–3 years of office experience and strong Microsoft Office skills. Full-time, 8:00 AM–4:30 PM, onsite at 15 Francis Street.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Familiarity with scheduling, check-in/out, and billing processes.
• Proficient with Microsoft Office Suite and office procedures.
• Strong time management and organizational skills.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle inquiries related to authorizations, provider questions, prescriptions, and test results.
• Acts as Super User for scheduling, registration, and billing systems and may train others.

Skills

Office Suite

Office operations

Phone system

Written communication

Time management

Organization

Education

High School Diploma or Equivalent

Job description

The Brigham and Women's Hospital in Boston is seeking an onsite Administrative Clerk to support daily patient service operations. The role handles scheduling, check-in/out, and routine clerical tasks under general supervision.

Responsibilities include greeting patients, making appointments, answering phones, processing billing forms, filing, and maintaining records. Requires 2–3 years of office experience and strong Microsoft Office skills. Full-time, 8:00 AM–4:30 PM, onsite at 15 Francis Street.