Clinical Admin Assistant III — Elevate Patient Care

Beth Israel Lahey Health; Boston (MA); On-site; USD 61,978,000 - 83,411,000; Full time

Job summary

Beth Israel Lahey Health in Boston, MA seeks an administrative support professional to assist physicians across clinical, academic, research and leadership activities. You will screen calls, schedule patient appointments, maintain records, and support calendars for multiple practitioners.

The role emphasizes handling confidential information, coordinating with departments, and delivering high-quality service to patients and staff in a fast-paced health system.

Qualifications

• High School diploma or GED required; Associate's degree preferred.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).

Responsibilities

• Answers and screens telephone calls; greets and directs patients, families, visitors and staff.
• Updates patient demographics and insurance information; obtains referrals; schedules appointments.
• Prepares and maintains patient records; liaises with other departments; handles confidential information.
• Maintains physician calendars; prepares letters and meeting materials; transcribes notes as needed.
• Queues prescriptions for renewal and reviews medication listings in the EMR (Web OMR).

Skills

Written communications

Oral communications

Knowledge

Team work

Customer service

Education

High School diploma or GED

Associate's degree

Tools

Microsoft Office

Web-based applications

Job description

Beth Israel Lahey Health in Boston, MA seeks an administrative support professional to assist physicians across clinical, academic, research and leadership activities. You will screen calls, schedule patient appointments, maintain records, and support calendars for multiple practitioners.

The role emphasizes handling confidential information, coordinating with departments, and delivering high-quality service to patients and staff in a fast-paced health system.