Clinical Administrative Assistant II – Support Physicians & Teams

Beth Israel Lahey Health; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Boston is seeking an Admin Assistant II - Clinical Pract to support physicians in their clinical practice, academic and research roles. You will help ensure smooth operations across busy clinics and academic activities.

Responsibilities include handling calls, updating patient records, scheduling appointments, coordinating ancillary services, and supporting billing and reporting.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1-3 years of related work experience required.
• Experience with computer systems and MS Office applications.

Responsibilities

• Answers and screens calls; greets patients and provides information.
• Updates demographics/insurance; schedules and coordinates appointments.
• Prepares records; liaises with departments; handles confidential information.
• Collects co-payments; processes billing tickets; reconciles daily collections.
• Maintains physicians' schedules; types documents; transcribes notes; prepares reports.

Skills

Written communications

Oral communications

Customer service

Teamwork

Problem solving

Decision making

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Boston is seeking an Admin Assistant II - Clinical Pract to support physicians in their clinical practice, academic and research roles. You will help ensure smooth operations across busy clinics and academic activities.

Responsibilities include handling calls, updating patient records, scheduling appointments, coordinating ancillary services, and supporting billing and reporting.