Patient Services Coordinator (Practice Assistant II)

Beth Israel Lahey Health; Needham (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Needham, MA, seeks a front desk/medical administrative assistant to support practice operations and patient flow. You will greet patients, verify demographics, schedule appointments, collect co-pays, and coordinate referrals.

You'll act as a liaison to ensure smooth flow between patients and staff, assist with billing and records, and provide accurate information with courteous service. MS Office proficiency is required.

Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based apps and MS Office including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Serves as central communication source in delivery of patient care.
• Performs check in, registration, scheduling, and demographic data verification.

Skills

Customer Service

Team Work

Written Communications

Oral Communications

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Job description

Beth Israel Lahey Health in Needham, MA, seeks a front desk/medical administrative assistant to support practice operations and patient flow. You will greet patients, verify demographics, schedule appointments, collect co-pays, and coordinate referrals.

You'll act as a liaison to ensure smooth flow between patients and staff, assist with billing and records, and provide accurate information with courteous service. MS Office proficiency is required.