Clinical Admin Lead - Onsite Scheduling & Patient Care

US Diversity Job Search; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403 b retirement plan

Tuition reimbursement

Discounted MBTA pass & more!

Job summary

Mass General Brigham is seeking an administrative professional to support clinical operations at 15 Parkman Street, Boston. You will manage patient appointments, check-in and check-out, triage routine inquiries, and ensure accurate EPIC documentation.

In this onsite, 40-hour-per-week role, you’ll assist with patient billing forms, scanning to medical records, and serve as a Super User for scheduling, registration and billing systems.

Qualifications

• High School Diploma or Equivalent required.
• 3–5 years of office experience.
• Strong MS Office skills (Outlook, Word, Excel, PowerPoint).
• Ability to manage time effectively and communicate clearly in writing.

Responsibilities

• Schedule patient visits and manage check-in/check-out duties.
• Assist callers, triage inquiries, and provide routine information.
• Process patient billing forms and scan documents to EPIC records.
• Act as Super User for scheduling, registration and billing systems.
• Provide training and guidance to teammates; handle more complex scheduling as needed.

Skills

Office experience

MS Office skills

Time management

Written communication

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mass General Brigham is seeking an administrative professional to support clinical operations at 15 Parkman Street, Boston. You will manage patient appointments, check-in and check-out, triage routine inquiries, and ensure accurate EPIC documentation.

In this onsite, 40-hour-per-week role, you’ll assist with patient billing forms, scanning to medical records, and serve as a Super User for scheduling, registration and billing systems.