Clinical Admin Specialist — Hybrid, EPIC

Massachusetts General Hospital; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical,Dental,Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham is seeking an administrative professional to support Neurology operations. You will handle patient scheduling, check-in/check-out, and routine clerical tasks in a hybrid work setting at 15 Parkman Street.

Proficiency with EPIC and Office Suite is essential. Responsibilities include greeting patients, managing calls, processing billing forms, and assisting with records and communications.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience preferred.
• Proficiency with Office Suite and basic clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule inquiries.
• Process patient billing forms and scan documents to EPIC; handle prior authorizations messages.

Skills

Scheduling

Patient check-in/out

Telephone inquiries

EPIC scheduling

Office Suite

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mass General Brigham is seeking an administrative professional to support Neurology operations. You will handle patient scheduling, check-in/check-out, and routine clerical tasks in a hybrid work setting at 15 Parkman Street.

Proficiency with EPIC and Office Suite is essential. Responsibilities include greeting patients, managing calls, processing billing forms, and assisting with records and communications.