Clinical Support Assistant: Patient Care & Admin

Beth Israel Deaconess Medical Center, Inc.; United States; On-site; USD 60,174,000 - 80,865,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is hiring a Medical Assistant to support front and clinical operations.

The role blends administrative and clinical duties, including patient check-in, scheduling, basics of phlebotomy, and assisting during procedures. You will work in a fast-paced environment, ensure accurate documentation in the EMR, verify insurance, and coordinate with providers to keep patient care flowing smoothly.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• MA, EMT, CNA, or LNA certification; or at least 5 months of direct patient care experience.
• Phlebotomy Certificate preferred.

Responsibilities

• Performs medical assisting duties including vital signs, EKGs, phlebotomy; assist during routine procedures.
• Escort patients to radiology and lab; keep areas clean and stocked.
• Monitors, orders and maintains medical equipment; ensure expiry dates.
• Reviews medication lists in EMR; may retrieve schedule VI and OTC meds under supervision.
• Queues prescription renewals and documents tasks in EMR for billing.
• Schedules related diagnostic and lab tests; verifies insurance, referrals, and pre-certifications.
• Prepares schedules, patient charts and documents for clinical activities; handles medical correspondence.
• Performs check-in using computer system; registers patients, collects copays, verifies proxies and provides forms.
• Records visit disposition in the system (cancellation/no-show).
• Manages patient flow and waiting room; screens calls and coordinates with staff.

Skills

Communication with patients

Medical terminology

Patient care

Computer literacy

Education

High School diploma or GED

MA, EMT, CNA, LNA certification

Tools

OMR system

Web-based applications

Job description

Beth Israel Deaconess Medical Center, Inc. is hiring a Medical Assistant to support front and clinical operations.

The role blends administrative and clinical duties, including patient check-in, scheduling, basics of phlebotomy, and assisting during procedures. You will work in a fast-paced environment, ensure accurate documentation in the EMR, verify insurance, and coordinate with providers to keep patient care flowing smoothly.