Clinic Services Coordinator: Admin & Billing (Healthcare)

Rutgers University; New Brunswick (NJ); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical, prescription drug, and dental

Paid vacation and holidays

Competitive retirement benefits

Educational benefits

Life insurance

Employee discount programs

Job summary

Rutgers University is seeking a Clinic Services Representative II for the Family Medicine Clinic in Downtown New Brunswick, NJ. This on-site role supports office operations with telephone, scheduling, patient intake, billing, and insurance verification duties.

The position requires two years of clerical experience and strong communication skills. Benefits include comprehensive health coverage, leave programs, and retirement options.

Qualifications

• Two years of progressively responsible clerical experience required, preferably in a physician office or medical setting.
• Prior experience accessing and retrieving information from computer database required.
• Strong oral and written communications skills required.
• Ability to understand and follow oral and written instructions.

Responsibilities

• Answers the telephone with a pleasant demeanor, always identifying self and location.
• Performs scheduling, pre-registration, patient arrival recording, HIPAA paperwork, and insurance verification.
• Advises patients regarding preparation of necessary forms and paperwork requirements.
• Maintains computer databases with changes in demographic, insurance, and other information.
• Collects co-pays and posts in the financial system, handles receipts and reconciliation.
• Processes and answers routine patient billing inquiries; routes complex inquiries as needed.

Skills

Communication

Customer service

Instruction following

Education

Two years clerical experience

Tools

PeopleSoft

Billing software

Job description

Rutgers University is seeking a Clinic Services Representative II for the Family Medicine Clinic in Downtown New Brunswick, NJ. This on-site role supports office operations with telephone, scheduling, patient intake, billing, and insurance verification duties.

The position requires two years of clerical experience and strong communication skills. Benefits include comprehensive health coverage, leave programs, and retirement options.