On-Site Clinic Reception & Billing Assistant

Rutgers University; New Brunswick (NJ); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Paid vacation and holidays

Retirement benefits

Educational benefits

Employee discounts

Job summary

Rutgers University Dental Associates, within the Rutgers School of Dental Medicine, seeks a Clinical Services Representative I to perform front desk duties, manage cash collections, and ensure accurate patient records. The role is fully on-site and involves coordinating with patients, providers, and the billing team.

Under supervision, you will handle registration, appointment logistics, and payment processing while maintaining high standards of customer service and data accuracy.

Qualifications

• Three years of progressively responsible clerical experience, including cash collections.
• Excellent interpersonal and communication skills.
• Must be computer literate, including proficiency in Word and Excel.

Responsibilities

• Register patients and enter biographic and insurance information into the system.
• Verify Medicaid/Medicaid HMO cards monthly and update information.
• Collect designated insurance copayments before patient is seen.
• Record and post patient payments and prepare computer receipts.
• Assist patients with inquiries or transfer to a financial coordinator as needed.
• Prepare and balance daily receipts for bank deposits.

Skills

Interpersonal skills

Cash handling

Customer service

Word/Excel proficiency

Tools

Word

Excel

Job description

Rutgers University Dental Associates, within the Rutgers School of Dental Medicine, seeks a Clinical Services Representative I to perform front desk duties, manage cash collections, and ensure accurate patient records. The role is fully on-site and involves coordinating with patients, providers, and the billing team.

Under supervision, you will handle registration, appointment logistics, and payment processing while maintaining high standards of customer service and data accuracy.