Clinic Services Coordinator

Mass General Brigham; Dover (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Clinic/Practice Assistant to support Wentworth-Douglass Hospital’s outpatient operations in New Hampshire. The role involves front-desk tasks, patient check-in/out, and coordinating referrals and scheduling within an ambulatory care setting.

The ideal candidate has a high school diploma (CMAA preferred) and 2–3 years of office experience, with strong communication and multitasking skills to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• CMAA certification preferred.
• 2–3 years of office experience required.
• Proficiency with Office Suite and general clerical tasks.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and route inquiries.

Skills

Office Suite

Time management

Communication

Phone etiquette

Multitasking

Customer service

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant (CMAA)

Tools

Scheduling systems

Billing systems

Patient records management

Job description

Mass General Brigham is seeking a Clinic/Practice Assistant to support Wentworth-Douglass Hospital’s outpatient operations in New Hampshire. The role involves front-desk tasks, patient check-in/out, and coordinating referrals and scheduling within an ambulatory care setting.

The ideal candidate has a high school diploma (CMAA preferred) and 2–3 years of office experience, with strong communication and multitasking skills to thrive in a fast-paced environment.