Onsite Clinic Patient Care Coordinator

Partner's Healthcare; Medford (MA); Presencial; USD 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

Career advancement opportunities

Bonuses

Resumo da oferta

Mass General Brigham Community Physicians, Inc. in Medford, MA is seeking a Clinic/Practice Assistant to join our on-site team. The role supports administrative and clinical duties in a busy outpatient practice, with a 40-hour week, 7:30am to 4:00pm, and on-site location at 101 Main Street.

The position emphasizes patient service, scheduling, front-desk tasks, and collaboration with clinicians to ensure high-quality care for the community.

Qualificações

• We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting.
• When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for this work.

Responsabilidades

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and responds to any needs for information.
• Assists in patient flow processes.

Conhecimentos

Customer service

Multitasking

Communication

Prioritization

Formação académica

High School Diploma or Equivalent

Descrição da oferta de emprego

Mass General Brigham Community Physicians, Inc. in Medford, MA is seeking a Clinic/Practice Assistant to join our on-site team. The role supports administrative and clinical duties in a busy outpatient practice, with a 40-hour week, 7:30am to 4:00pm, and on-site location at 101 Main Street.

The position emphasizes patient service, scheduling, front-desk tasks, and collaboration with clinicians to ensure high-quality care for the community.