Clinic Experience Coordinator

The General Hospital Corporation; Wellesley (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital is seeking a full-time Clinic/Practice Assistant to support the Internal Medicine/Adult Primary Care practice on-site from 9:00am to 5:30pm, Monday through Friday, at 195 Worcester Street, Wellesley, MA.

The role combines administrative and clinical functions, including scheduling, check-in/out, billing forms, and patient flow support. No healthcare experience is required; training provided on the job.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience preferred.
• No healthcare experience required; training provided.

Responsibilities

• Perform routine administrative and clerical duties in a clinical setting.
• Schedule patient appointments and maintain records.
• Greet and assist patients; answer phones and inquiries.
• Manage patient billing forms and document scanning.
• Support patient check-in/check-out and patient flow.
• Prepare forms and records; handle messages for referrals and prior authorizations.

Skills

Customer service

Multi-tasking

Prioritization

Communication

Education

High School Diploma or Equivalent

Job description

Mass General Brigham's Newton-Wellesley Hospital is seeking a full-time Clinic/Practice Assistant to support the Internal Medicine/Adult Primary Care practice on-site from 9:00am to 5:30pm, Monday through Friday, at 195 Worcester Street, Wellesley, MA.

The role combines administrative and clinical functions, including scheduling, check-in/out, billing forms, and patient flow support. No healthcare experience is required; training provided on the job.