Medical Support & Care Coordination Specialist

US-Department-of-Veterans-Affair; Hazard (KY); On-site; USD 40,000 - 52,000; Full time

Job summary

The United States Department of Veterans Affairs seeks a Medical Support Assistant for a Community Based Outpatient Clinic. You will support reception, intake, indexing of health data, and coordination with PACT and other care teams to ensure smooth patient care.

Applicants must meet basic VA requirements, with emphasis on citizenship, education, and English proficiency. The role requires accurate data entry, scheduling, and patient interaction in a fast-paced clinical environment.

Qualifications

• High school diploma or equivalent required.
• U.S. citizenship required.
• English proficiency in speaking and writing.
• Resume must include job title, duties, dates and hours per week.
• Experience not mandatory but documented is preferred.

Responsibilities

• Receive, intake, and index health and administrative information.
• Coordinate with interdisciplinary care teams for patient care.
• Assist with scheduling of appointments and patient flow.
• Verify insurance data and update records in systems.
• Maintain compliance with VA qualification standards.

Skills

Medical terminology

Customer service

EHR navigation

Appointment scheduling

Independence

Communication skills

Education

High school diploma

GED certificate

Proficiency certificate

Tools

EHR systems

Scheduling software

Job description

The United States Department of Veterans Affairs seeks a Medical Support Assistant for a Community Based Outpatient Clinic. You will support reception, intake, indexing of health data, and coordination with PACT and other care teams to ensure smooth patient care.

Applicants must meet basic VA requirements, with emphasis on citizenship, education, and English proficiency. The role requires accurate data entry, scheduling, and patient interaction in a fast-paced clinical environment.