Clinic Scheduler: HIPAA Compliant EHR Appointments

Vail Health Hospital; Yorktown (VA); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical, dental, vision benefits

Tuition assistance

Student loan repayment

Job summary

Vail Health Hospital is seeking a Clinic Scheduler to handle incoming calls, schedule patient appointments, and coordinate with providers and locations using the EHR system. You will gather patient demographics and insurance information while maintaining professional communication and HIPAA compliance.

Responsibilities include directing calls, transferring messages, and managing faxed requests, with an emphasis on accurate scheduling procedures and a Just Culture approach.

Qualifications

• 2 years administration or similar experience preferred.
• Knowledge of medical terminology preferred.
• HIPAA compliance and OSHA rules and regulations knowledge preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Prompts answers incoming calls in a professional manner and schedules patient appointments.
• Obtains patient demographics including address, telephone number and insurance information.
• Manages electronic requests through drop box and patient portals to schedule appointments.

Skills

Admin experience

HIPAA compliance

Medical office knowledge

Job description

Vail Health Hospital is seeking a Clinic Scheduler to handle incoming calls, schedule patient appointments, and coordinate with providers and locations using the EHR system. You will gather patient demographics and insurance information while maintaining professional communication and HIPAA compliance.

Responsibilities include directing calls, transferring messages, and managing faxed requests, with an emphasis on accurate scheduling procedures and a Just Culture approach.