Clinic Scheduler: Patient Appointments & EHR

Vail Health Hospital

Provo (UT)

Remote

USD 28,000 - 34,000

Full time

10 days ago

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Benefits offered by this job

Wellbeing reimbursement funds
403(b) contribution eligibility

Job summary

Vail Health Hospital in Provo, Utah is seeking a Clinic Scheduler to handle scheduling and patient communications. The role involves coordinating appointments, answering calls, and ensuring accurate patient demographics within the EHR system.

The position emphasizes HIPAA compliance, professional communication, and ability to navigate scheduling workflows in a fast-paced medical office setting. PRN benefits include wellbeing reimbursements and 403(b) eligibility.

Qualifications

  • 2 years administration or similar experience preferred.
  • Previous medical office experience preferred.
  • Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

  • Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
  • Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
  • Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
  • Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
  • Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
  • Manages electronic requests through drop box and patient portals to schedule appointments.
  • Distributes faxes helps manage needed requests.

Skills

Administration
Customer service

Tools

EHR software

Job description

Vail Health Hospital in Provo, Utah is seeking a Clinic Scheduler to handle scheduling and patient communications. The role involves coordinating appointments, answering calls, and ensuring accurate patient demographics within the EHR system.

The position emphasizes HIPAA compliance, professional communication, and ability to navigate scheduling workflows in a fast-paced medical office setting. PRN benefits include wellbeing reimbursements and 403(b) eligibility.

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