Clinic Receptionist & Patient Services Specialist

Provider Careers at Bronson Medical Group; Kalamazoo (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson OB/GYN – Centre in Kalamazoo is seeking a Practice Support Assistant (Clinic Receptionist) for full-time work. The role involves answering phones, greeting patients, scheduling, check‑in, and filing, using MISYS/Tiger or similar systems.

You will support office staff while maintaining patient confidentiality and delivering courteous service daily. The position requires a high school diploma or GED and 3–6 months of related experience, with strong communication and math skills.

Qualifications

• High school diploma or GED required.
• 3–6 months of related experience preferred.
• Must have keyboarding and computer skills; capable of handling multiple tasks.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and manage check‑in/out.
• Maintain patient records with confidentiality and accuracy.
• Process co‑payments and insurance verification.
• Enter charges in the practice management system.
• Coordinate with providers and staff to ensure smooth clinic flow.

Skills

Phone etiquette

Professional communication

Customer service

Confidentiality

Organization

Education

GED

Tools

MISYS/Tiger

Job description

Bronson OB/GYN – Centre in Kalamazoo is seeking a Practice Support Assistant (Clinic Receptionist) for full-time work. The role involves answering phones, greeting patients, scheduling, check‑in, and filing, using MISYS/Tiger or similar systems.

You will support office staff while maintaining patient confidentiality and delivering courteous service daily. The position requires a high school diploma or GED and 3–6 months of related experience, with strong communication and math skills.