Clinic Reception & Patient Services Specialist

Provider Careers at Bronson Medical Group; South Haven (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Bronson Family Medicine in South Haven is seeking a Practice Support Assistant (Clinic Receptionist) for 40 hours per week. The role involves greeting patients, answering phones, scheduling, and coordinating appointments while maintaining patient records and confidentiality.

You will handle check-in and demographic verification, process insurance information, and enter charges/payments in the MISYS/Tiger system, supporting a smooth clinic operation.

Qualifications

• Answer phones and greet patients.
• Schedule appointments and manage patient flow.
• Maintain patient records and ensure confidentiality.

Responsibilities

• Answer phones, greet patients, schedule appointments, and direct calls.
• Register patients and verify demographic and insurance information.
• Enter charges and payments in practice management system and prepare encounter forms.
• Maintain patient records and ensure confidentiality and security of data.
• Schedule tests, referrals, and physician appointments according to provider preferences.
• Prepare and proofread standard letters and reports and maintain a clean work area.

Job description

Bronson Family Medicine in South Haven is seeking a Practice Support Assistant (Clinic Receptionist) for 40 hours per week. The role involves greeting patients, answering phones, scheduling, and coordinating appointments while maintaining patient records and confidentiality.

You will handle check-in and demographic verification, process insurance information, and enter charges/payments in the MISYS/Tiger system, supporting a smooth clinic operation.