Front Desk & Patient Services Coordinator - Family Med

Bronson Healthcare; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Family Medicine—Stadium Dr. in Kalamazoo is seeking a full-time Practice Support Assistant (80 hours per pay period, Mon–Fri, 8:00am–5:00pm). Responsibilities include answering phones, greeting patients, scheduling, check-in, and file preparation.

The role requires a high school diploma or GED and 3–6 months of related experience, with hospital system experience preferred. Candidates should demonstrate professional communication, strong customer service, confidentiality, and efficient

Qualifications

• High school diploma or GED is required.
• 3–6 months of related experience preferred.
• Experience with hospital-based practice management software is a plus.

Responsibilities

• Answer phones and greet patients in a courteous manner.
• Schedule appointments and manage patient check-in procedures.
• Prepare and retrieve patient files and direct telephone calls.
• Maintain patient confidentiality and accurate demographic/insurance information.
• Enter charges and payments in the practice management system.
• Assist with basic clerical duties and document preparation.

Skills

Customer service

Professional communication

Time management

Confidentiality

Math skills

Teamwork

Education

GED or high school diploma

Tools

MISYS/Tiger

Medisoft

Job description

Bronson Family Medicine—Stadium Dr. in Kalamazoo is seeking a full-time Practice Support Assistant (80 hours per pay period, Mon–Fri, 8:00am–5:00pm). Responsibilities include answering phones, greeting patients, scheduling, check-in, and file preparation.

The role requires a high school diploma or GED and 3–6 months of related experience, with hospital system experience preferred. Candidates should demonstrate professional communication, strong customer service, confidentiality, and efficient