Clinic Reception & Patient Services Coordinator

Bronson Healthcare; Michigan; On-site; USD 30,000 - 38,000; Full time

Job summary

Bronson Healthcare is seeking a Practice Support Assistant (Clinic Receptionist) in Richland, MI. This full-time role involves answering phones, greeting patients, scheduling, check-in, and light clerical duties within Bronson Primary Care Partners.

You will use MISYS/Tiger and other practice systems, maintain confidentiality, and support smooth clinic operations with strong customer service and organization skills.

Qualifications

• High school diploma or GED and 3-6 months of related experience required.
• Previous experience with medical insurance highly preferred.
• Must have keyboarding and computer skills and professional communication.
• Experience with hospital-based programs (i.e., Medic/Misys/Tiger) preferred.
• Excellent math skills and ability to maintain confidentiality.

Responsibilities

• Answer phones and greet patients, scheduling and check-in.
• Direct telephone calls and relay information per service standards.
• Enter charges/payments into MISYS/Tiger system.
• Prepare encounter forms and code using ICD-9 and CPT.
• Schedule appointments, tests, and referrals as needed.
• Maintain patient records and ensure confidentiality.
• Print provider daily schedules and run MISYS/Tiger reports.

Skills

Professional communication

Customer service

Keyboarding

Multi-tasking

Confidentiality

Education

High school diploma or GED

Tools

Medic/Misys/Tiger

Job description

Bronson Healthcare is seeking a Practice Support Assistant (Clinic Receptionist) in Richland, MI. This full-time role involves answering phones, greeting patients, scheduling, check-in, and light clerical duties within Bronson Primary Care Partners.

You will use MISYS/Tiger and other practice systems, maintain confidentiality, and support smooth clinic operations with strong customer service and organization skills.