Front Desk & Patient Services Coordinator (Clinic)

3M HEALTHCARE; Kalamazoo (MI); On-site; USD 30,000 - 36,000; Full time

Job summary

3M HEALTHCARE is seeking a Practice Support Assistant (Clinic Receptionist) in Kalamazoo, MI. This full-time role (40 hrs/week) entails answering phones, greeting patients, scheduling, and assisting with registration and data entry in the clinic management system.

You will handle insurance verification, collect co‑pays, and maintain patient records with strict confidentiality. Ideal candidates have a high school diploma or GED and some related experience; proficiency with hospital systems

Qualifications

• High school diploma or GED required.
• Basic data entry and clerical tasks.
• Experience with medical insurance preferred.
• Proficient keyboarding and computer skills.
• Familiarity with hospital practice management systems.

Responsibilities

• Answer phones, greet patients, schedule appointments and provide patient support.
• Check-in, registration, and verify demographics and insurance information.
• Enter charges and payments using the practice management system with ICD-9/CPT codes.
• Collect co-payments and process payments.
• Manage calls, messages, and routing of information.
• Maintain medical records and ensure confidentiality.
• Support provider schedules and run routine reports.

Skills

Excellent communication

Strong organizational skills

Forty-hour week readiness

Teamwork

Confidentiality

Customer service

Basic math

Education

High school diploma or GED

Tools

Medic

Misys

Tiger

Job description

3M HEALTHCARE is seeking a Practice Support Assistant (Clinic Receptionist) in Kalamazoo, MI. This full-time role (40 hrs/week) entails answering phones, greeting patients, scheduling, and assisting with registration and data entry in the clinic management system.

You will handle insurance verification, collect co‑pays, and maintain patient records with strict confidentiality. Ideal candidates have a high school diploma or GED and some related experience; proficiency with hospital systems