Clinic Receptionist — Patient Care & Scheduling

Trinity Health Corp.; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors at the clinic, ensuring a welcoming, professional demeanor and smooth front-desk operations.

You will schedule appointments, answer phone calls, verify insurance eligibility, enter demographics and insurance data into the electronic health record, and handle time-of-service payments and past-due balances at the point of service.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification or within three months of hire.
• Mandatory Reporter abuse training within three months of hire.
• Ability to read, write and understand English and communicate effectively.
• Maintain confidentiality of patient information.
• Demonstrate Trinity Health mission, values and philosophy.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Check-in patients efficiently and ensure compliant admitting processes.
• Answer and direct phone calls per clinic guidelines.
• Schedule appointments and manage patient flow.
• Obtain accurate patient and insurance information and collect copays/deductibles.
• Scan and file patient documents into the EHR system.

Skills

Interpersonal skills

Customer service

English proficiency

Education

High school diploma or equivalent

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors at the clinic, ensuring a welcoming, professional demeanor and smooth front-desk operations.

You will schedule appointments, answer phone calls, verify insurance eligibility, enter demographics and insurance data into the electronic health record, and handle time-of-service payments and past-due balances at the point of service.