Clinic Receptionist — Patient Experience & Front Desk

Trinity Health Corp.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Trinity Health is hiring a Clinic Receptionist to greet patients, manage front-desk duties, and support efficient clinic operations. The role involves scheduling, intake, insurance verification, and EMR data entry while upholding confidentiality and professional standards.

The ideal candidate will have a high school diploma, BLS certification within three months, and strong English communication skills, reflecting Trinity Health's mission and values.

Qualifications

• High school diploma or equivalent.
• BLS for Healthcare Provider certified or obtained within three months of hire.
• Mandatory Reporter abuse training within three months of hire.
• Ability to read, write and understand English and communicate effectively with patients and staff.
• Maintain confidentiality of patient information.
• Professional presence reflecting Trinity Health values.

Responsibilities

• Greet and welcome patients and visitors at the clinic.
• Perform patient check-in and ensure admitting process compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductibles.
• Copy/scan patient documents into the EMR.

Skills

Customer service

Phone etiquette

Interpersonal skills

Front desk experience

Education

High school diploma

Tools

EHR system

Job description

Trinity Health is hiring a Clinic Receptionist to greet patients, manage front-desk duties, and support efficient clinic operations. The role involves scheduling, intake, insurance verification, and EMR data entry while upholding confidentiality and professional standards.

The ideal candidate will have a high school diploma, BLS certification within three months, and strong English communication skills, reflecting Trinity Health's mission and values.