Clinic Front Desk Coordinator | Patient Care & Scheduling

Trinity Health Corp.; Pleasant Valley Township (IA); On-site; USD 21,000 - 26,000; Full time

Job summary

Trinity Health Corp. is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and coordinate appointment scheduling.

You will handle phone calls, verify insurance eligibility, collect copays, and input demographics into the electronic health record systems with discretion and confidentiality. The role requires a high school diploma or equivalent, strong English communication, and BLS certification or availability to obtain within three months.

Qualifications

• Strong interpersonal and professional demeanor.
• Excellent phone etiquette and front-desk proficiency.
• Must read, write and understand English.

Responsibilities

• Greet patients and visitors at the clinic front desk.
• Schedule appointments and manage patient flow.
• Handle calls and direct inquiries appropriately.
• Obtain and verify patient/insurance information, collect copays as needed.
• Enter demographics and insurance data into EHR systems.

Skills

Interpersonal skills

Customer service

English proficiency

Education

High school diploma or equivalent

Job description

Trinity Health Corp. is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and coordinate appointment scheduling.

You will handle phone calls, verify insurance eligibility, collect copays, and input demographics into the electronic health record systems with discretion and confidentiality. The role requires a high school diploma or equivalent, strong English communication, and BLS certification or availability to obtain within three months.