Clinic Front Desk Specialist — Patient Experience & Scheduling

Trinity Health; United States; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Trinity Health is seeking a Clinic Receptionist to manage front desk operations in a daytime, full-time role. The receptionist greets patients and visitors, handles phones, schedules appointments, and collects copays, while verifying insurance eligibility and entering demographics into the EMR.

A strong, patient-focused presence is essential. Responsibilities include processing check-ins efficiently, maintaining confidentiality, and supporting the clinic with accurate data entry and adherence to

Qualifications

• Must demonstrate strong interpersonal skills and professional demeanor.
• Ability to read, write, and understand English effectively.
• Maintain strict confidentiality with patient information.
• Basic life support (BLS) certification or obtained within three months of hire.

Responsibilities

• Greet patients and visitors at the clinic front desk.
• Check-in patients and ensure admitting process complies with policies.
• Answer phone calls and route them appropriately.
• Schedule appointments per office guidelines.
• Obtain and verify patient and insurance information, and collect copays/deductibles.
• Scan and upload patient-related documents into the EMR.

Skills

Interpersonal skills

Communication skills

Confidentiality

English literacy

Education

High school diploma or equivalent

Job description

Trinity Health is seeking a Clinic Receptionist to manage front desk operations in a daytime, full-time role. The receptionist greets patients and visitors, handles phones, schedules appointments, and collects copays, while verifying insurance eligibility and entering demographics into the EMR.

A strong, patient-focused presence is essential. Responsibilities include processing check-ins efficiently, maintaining confidentiality, and supporting the clinic with accurate data entry and adherence to