Compassionate Clinic Receptionist - Full-Time

Trinity Health; West Des Moines (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

The Clinic Receptionist at Trinity Health greets patients and visitors with a professional demeanor, manages front desk tasks, and ensures smooth patient flow. You will schedule appointments, handle calls, verify insurance, enter patient data in the EMR, and collect co-pays at the time of service, supporting a respectful, confidential patient experience.

Requirements include a high school diploma and basic healthcare BLS certification, with training on mandatory reporter practices.

Qualifications

• Proven interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality.
• Strong customer service and front-desk capabilities.

Responsibilities

• Greet patients and visitors in a professional manner.
• Manage front desk tasks to maintain patient flow and schedule appointments.
• Verify insurance eligibility and collect copays at time of service.
• Enter demographics and insurance data into the EMR and other systems.

Skills

Interpersonal skills

Communication

Confidentiality

Education

High school diploma or equivalent

Job description

The Clinic Receptionist at Trinity Health greets patients and visitors with a professional demeanor, manages front desk tasks, and ensures smooth patient flow. You will schedule appointments, handle calls, verify insurance, enter patient data in the EMR, and collect co-pays at the time of service, supporting a respectful, confidential patient experience.

Requirements include a high school diploma and basic healthcare BLS certification, with training on mandatory reporter practices.