Clinic Patient Services Coordinator II

Baptist Memorial Health Care Corporation; Madison (MS); On-site; USD 32,000 - 45,000; Full time

Job summary

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors. The role includes administrative tasks, appointment scheduling, and financial counseling related to insurance and co-pays.

The position emphasizes professional communication, data entry, and coordination of office activities within the physician practice to support smooth clinic operations.

Qualifications

• One year of experience in a physician practice or clinic.
• Associates Degree required.
• Current knowledge of medical terminology.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement purposes.
• Performs daily and monthly close out procedures for cash balancing.
• Maintains knowledge of co-pays and deductibles to ensure accurate billing information.
• Promotes customer satisfaction with professional verbal and nonverbal communication.
• Answers telephones and directs messages to maintain workflow.
• Schedules appointments and collects demographic and insurance information.

Skills

Customer relations

Windows

Medical terminology

Education

Associates Degree

Tools

Windows applications

Job description

Baptist Memorial Health Care Corporation is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors. The role includes administrative tasks, appointment scheduling, and financial counseling related to insurance and co-pays.

The position emphasizes professional communication, data entry, and coordination of office activities within the physician practice to support smooth clinic operations.