Clinic Patient Services & Billing Coordinator

Baptist; Madison (MS); On-site; USD 28,000 - 45,000; Full time

Job summary

Baptist in Mississippi is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors, handling scheduling, demographic entry, and insurance verification to ensure a smooth clinic experience.

The role coordinates office activities of the physician practice and may include financial counseling, collecting co-pays, and maintaining confidentiality with professional demeanor.

Qualifications

• One year of experience in a physician practice or clinic.
• Current knowledge of medical terminology.
• Excellent customer relations and communication skills.

Responsibilities

• Verifies insurance and communicates with carriers for reimbursement.
• Performs daily cash close out procedures and maintains internal controls.
• Schedules appointments and collects demographic and insurance information.
• Maintains confidentiality and presents a professional image in all interactions.
• Assists with financial counseling and collects appropriate co-pays and past due balances.

Skills

Customer service

Windows applications

Medical terminology

Education

Associates Degree

Job description

Baptist in Mississippi is seeking a Coordinator-Customer Service to be the first point of contact for patients and visitors, handling scheduling, demographic entry, and insurance verification to ensure a smooth clinic experience.

The role coordinates office activities of the physician practice and may include financial counseling, collecting co-pays, and maintaining confidentiality with professional demeanor.