Clinic Operations Supervisor - Patient Flow & Team Leadership

UCLA Health; United States; On-site; USD 45,000 - 89,000; Full time

Job summary

UCLA Health is seeking an Administrative Supervisor for the Per Diem Physician Program and Virtual Immediate Care. The role focuses on coordinating staff, improving patient flow, and collaborating with clinicians to ensure high-quality outpatient services.

Responsibilities include supervising staff, coordinating scheduling and patient encounters, and maintaining efficient clinic operations in a fast-paced, high-volume environment. Proficiency with Epic CareConnect is essential.

Qualifications

• Experience supervising staff in clinical settings.
• Working knowledge of Epic CareConnect and online scheduling.
• Strong prioritization and multitasking abilities.
• Excellent communication with diverse patients and staff.
• Spanish language skills preferred.
• Knowledge of medical terminology and medical insurance plans.

Responsibilities

• Coordinate the activities of all staff supporting the area.
• Interact with faculty and residents to maximize patient care, resident education and patient satisfaction.
• Coordinate patient flow through the clinic, from registration to discharge.
• Work as part of the clinic team to maintain smooth outpatient flow and high patient satisfaction.

Skills

Patient care coordination

Staff supervision

Multitasking

Communication

Spanish - preferred

Tools

Epic CareConnect

Job description

UCLA Health is seeking an Administrative Supervisor for the Per Diem Physician Program and Virtual Immediate Care. The role focuses on coordinating staff, improving patient flow, and collaborating with clinicians to ensure high-quality outpatient services.

Responsibilities include supervising staff, coordinating scheduling and patient encounters, and maintaining efficient clinic operations in a fast-paced, high-volume environment. Proficiency with Epic CareConnect is essential.