Clinic Operations Lead — Administrative Supervisor

UCLA Health; Westlake Village (CA); On-site; USD 45,000 - 89,000; Full time

Job summary

UCLA Health in Westlake Village, CA is seeking a Clinic Team Leader to supervise clinical support staff and coordinate patient flow from registration to discharge. You will work closely with faculty and residents to support high-quality patient care, resident education, and patient satisfaction.

The role emphasizes administrative leadership, efficient outpatient operations, and a positive patient experience in a fast-paced clinic environment.

Qualifications

• Supervisory experience in a healthcare setting.
• Knowledge of medical insurance plans and types of coverage.
• Experience with Epic CareConnect for scheduling, encounters, labs and reports.
• Knowledge of Medical Terminology.
• Ability to maintain charge worklist in CareConnect.
• Ability to reconcile charge documents.
• Strong patient care coordination and teamwork.
• Excellent prioritization and multitasking under pressure.

Responsibilities

• Lead and coordinate activities of clinic staff to support patient care.
• Assist in coordinating patient flow from registration through discharge.
• Contribute to efficient outpatient operations and positive patient experience.
• Collaborate with faculty and residents to support education and care delivery.

Skills

Team Building Skills

Medical Insurance Knowledge

CareConnect (Epic CareConnect)

Medical Terminology

Charge Worklist Management

Charge Document Reconciliation

Patient Care Coordination

Prioritization

Team Collaboration

Scheduling Coordination

Eliciting Clinical Information

Active Listening

Clear Communication

Triage Skills

Diplomacy with Patients

Multitasking

Typing

Computer Proficiency

Tools

Epic CareConnect

Job description

UCLA Health in Westlake Village, CA is seeking a Clinic Team Leader to supervise clinical support staff and coordinate patient flow from registration to discharge. You will work closely with faculty and residents to support high-quality patient care, resident education, and patient satisfaction.

The role emphasizes administrative leadership, efficient outpatient operations, and a positive patient experience in a fast-paced clinic environment.