Clinic Operations Lead, Primary Care & Pediatrics

University of California - Los Angeles Health; Calabasas (CA); On-site; USD 44,000 - 88,000; Full time

Job summary

University of California - Los Angeles Health is seeking a Clinic Team Leader to supervise staff, coordinate patient flow from registration to discharge, and partner with clinicians to ensure high-quality patient care and patient satisfaction.

The role requires strong team leadership, knowledge of Epic CareConnect systems, and the ability to manage complex scheduling while maintaining professional communication with patients and staff.

Qualifications

• Team leadership experience required.
• Working knowledge of medical insurance plans and coverage.
• Experience with Epic CareConnect systems for online transactions (appointments, encounters, labs, reports).
• Knowledge of Medical Terminology.
• Ability to maintain Charge Worklist in CareConnect.
• Ability to maintain Charge Document Reconciliation Process.

Responsibilities

• Coordinate activities of staff supporting the clinic.
• Assist with patient flow from registration through discharge.
• Support high-quality patient care, resident education, and patient satisfaction.
• Work with faculty and residents to optimize outpatient operations.
• Provide administrative support to ensure efficient clinic operations.

Skills

Team leadership

Medical insurance knowledge

Epic CareConnect

Medical terminology

CareConnect charge worklist

Charge document reconciliation

Patient communication

Prioritization

Team coordination

Typing speed

Job description

University of California - Los Angeles Health is seeking a Clinic Team Leader to supervise staff, coordinate patient flow from registration to discharge, and partner with clinicians to ensure high-quality patient care and patient satisfaction.

The role requires strong team leadership, knowledge of Epic CareConnect systems, and the ability to manage complex scheduling while maintaining professional communication with patients and staff.