Clinic Operations Supervisor - Administrative & Scheduling

UCLA Health; Los Angeles (CA); Hybrid; USD 45,000 - 89,000; Full time

Job summary

UCLA Health's Men’s Clinic is seeking an Administrative Supervisor to coordinate and oversee administrative staff, ensuring smooth outpatient operations from registration through discharge. You will work with faculty, fellows, and clinical staff to maximize patient care and satisfaction, while leading scheduling and workflow improvements.

The role includes supervising staff, training and evaluating performance, and providing back-up support to the practice manager.

Qualifications

• Experience leading administrative teams in a clinical setting.
• Strong organizational and communication skills in a busy outpatient clinic.
• Ability to coordinate multiple schedules and patient flow.
• Familiarity with insurance verification and prior authorizations.

Responsibilities

• Supervise administrative staff responsible for patient scheduling and workflows.
• Coordinate patient flow from registration to discharge to maximize satisfaction.
• Provide back-up support and training to staff; monitor performance and maintain teamwork.
• Troubleshoot operational issues and manage insurance verifications and authorizations.

Job description

UCLA Health's Men’s Clinic is seeking an Administrative Supervisor to coordinate and oversee administrative staff, ensuring smooth outpatient operations from registration through discharge. You will work with faculty, fellows, and clinical staff to maximize patient care and satisfaction, while leading scheduling and workflow improvements.

The role includes supervising staff, training and evaluating performance, and providing back-up support to the practice manager.