Clinic Operations & Scheduling Specialist

Children's National Hospital; Columbia Heights (MN); On-site; USD 59,457,000 - 117,454,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance

Tuition assistance

Fitness resources

Employee assistance

Commuter benefits

Job summary

Children’s National Hospital is seeking an Administrative Clerk in our clinic operations, providing patient services and front-line support. You will interact with families, schedule appointments, verify demographics and insurance, and ensure accurate charting across systems.

Role requires high school diploma and at least 1 year in billing/registration duties, with proficiency in Microsoft Office and a minimum 35 WPM typing speed.

Qualifications

• High school diploma or GED required.
• At least 1 year experience in billing, patient registration, scheduling, and insurance verification.
• Typing speed of at least 35 words per minute.

Responsibilities

• Schedule patients accurately using the department’s scheduling system.
• Complete online registration with parent/guardian in a professional manner.
• Collect demographic and insurance information and update systems.
• Reschedule or book follow-up appointments as needed.
• Greet patients and ensure correct patient entry in the system.
• Obtain insurance card and photo ID for medical records.
• Assist with patient portal work lists and communications.

Skills

Billing

Registration

Scheduling

Insurance verification

Typing (35 wpm)

Education

High School Diploma or GED

Tools

Microsoft Office (Word & Excel)

Job description

Children’s National Hospital is seeking an Administrative Clerk in our clinic operations, providing patient services and front-line support. You will interact with families, schedule appointments, verify demographics and insurance, and ensure accurate charting across systems.

Role requires high school diploma and at least 1 year in billing/registration duties, with proficiency in Microsoft Office and a minimum 35 WPM typing speed.