Patient Services & Scheduling Specialist

Children's National Medical Center; Silver Spring (MD); On-site; USD 29,000 - 56,000; Full time

Job summary

Children's National Hospital is seeking a detail-oriented Clinic Operations Representative to support patient services, registration, and billing within the ambulatory care environment in Silver Spring, MD. You will interact with families, physicians, and staff with professionalism while ensuring accurate data entry and scheduling.

The role requires a High School Diploma or GED and at least one year of experience in billing, patient registration, scheduling, and insurance verification.

Qualifications

• High School Diploma or GED is required.
• 1 year of experience in billing, patient registration, scheduling, medical insurance verification and screening is required.
• Broad clinic knowledge and strong customer service skills; computer skills required; MS Office experience preferred; ability to type at least 35 words per minute.

Responsibilities

• Schedule patients using the department scheduling system accurately.
• Perform family/patient registration and collect demographic and insurance information.
• Verify insurance eligibility and obtain pre-authorizations where needed.
• Counsel families on payments; discuss co-pays and balances with parents professionally.

Skills

Customer service

Typing 35 wpm

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

Job description

Children's National Hospital is seeking a detail-oriented Clinic Operations Representative to support patient services, registration, and billing within the ambulatory care environment in Silver Spring, MD. You will interact with families, physicians, and staff with professionalism while ensuring accurate data entry and scheduling.

The role requires a High School Diploma or GED and at least one year of experience in billing, patient registration, scheduling, and insurance verification.