Clinic Operations Pro: Patient Services & Scheduling

Children's National Hospital; Washington (District of Columbia); On-site; USD 28,929 - 56,481; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) and retirement benefits

Tuition assistance

Job summary

Children’s National Hospital in Washington, DC is seeking a Clinic Operations Representative to support patient services and administrative tasks in clinic operations. The role involves registration, appointment scheduling, and communicating with families under supervision.

The position supports multiple clinics with responsibilities in billing, insurance verification, and scheduling. Requires 1 year experience, MS Office proficiency, and a minimum 35 wpm typing speed.

Qualifications

• High School Diploma or GED is required.
• 1 year experience in billing, patient registration, scheduling, and insurance verification/ screening is required.
• Broad clinic knowledge and customer service skills; proficient computer skills; typing 35 wpm minimum.

Responsibilities

• Schedule appointments and register patients in the scheduling system.
• Verify demographic and insurance information and ensure accuracy in records.
• Explain co-payments and billing details to families and collect payments.
• Assist with office tasks like handling calls, mail, and documentation.
• Support multiple clinics and provide coverage as needed.

Skills

Customer service

Billing knowledge

Scheduling

Insurance verification

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Children’s National Hospital in Washington, DC is seeking a Clinic Operations Representative to support patient services and administrative tasks in clinic operations. The role involves registration, appointment scheduling, and communicating with families under supervision.

The position supports multiple clinics with responsibilities in billing, insurance verification, and scheduling. Requires 1 year experience, MS Office proficiency, and a minimum 35 wpm typing speed.