Clinic Operations & Scheduling Coordinator

Fresenius Medical Care; Fitchburg (WI); On-site; USD 28,000 - 34,000; Full time

Job summary

Fresenius Kidney Care in Fitchburg, WI is seeking a receptionist/secretary to support clinic operations in a patient-focused environment. You will greet patients, answer calls, handle scheduling, and maintain filing systems.

The role requires a high school diploma, basic computer skills, and 6 months of relevant experience; strong communication and organizational abilities are essential. You will work as part of a cross-functional team to ensure confidentiality, accurate records, and smooth

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests and maintain a professional environment.
• Monitor reception and waiting areas and distribute incoming mail.
• Ensure patient confidentiality is maintained at all times.
• Maintain accurate records of hospitalization and patient travel for scheduling and referrals.
• Assist with admissions paperwork, scheduling, and coordinate with billing departments.

Skills

Office procedures

Microsoft Office

Adaptability

Professional attitude

Written and verbal communication

Resourceful

Organizational skills

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Kidney Care in Fitchburg, WI is seeking a receptionist/secretary to support clinic operations in a patient-focused environment. You will greet patients, answer calls, handle scheduling, and maintain filing systems.

The role requires a high school diploma, basic computer skills, and 6 months of relevant experience; strong communication and organizational abilities are essential. You will work as part of a cross-functional team to ensure confidentiality, accurate records, and smooth