Clinic Administrative Assistant – Front Desk & Scheduling

Fresenius Medical Care; Tennessee; On-site; USD 35,000 - 43,000; Full time

Job summary

Fresenius Medical Care is seeking a receptionist/secretary to support clinic operations in a clinical setting. You will be the face of the location, handling front desk tasks, patient check-ins, scheduling, and records management with a focus on confidentiality and quality patient care.

The role requires strong communication skills, proficiency with Microsoft Office, and the ability to multitask in a busy healthcare environment.

Qualifications

• Knowledge of standard office procedures and good organizational habits.
• Proficiency with Microsoft Word, Excel, and PowerPoint preferred.
• Clear and courteous verbal communication, strong telephone manners.
• Ability to be proactive, troubleshoot issues, and maintain patient confidentiality.

Responsibilities

• Answering telephone calls and routing to the appropriate person.
• Greet patients and guests professionally.
• Maintain a clean, professional reception and waiting area.
• Process admissions data with required signatures per FMCNA policies.
• Ensure patient confidentiality at all times.
• Maintain accurate records for scheduling and hospitalization.
• Prepare records for travel, transplant, disability, and related needs.
• Coordinate medical appointments and transportation when needed.

Skills

Office procedures

Microsoft Office

Adaptability

Professional demeanor

Communication skills

Resourcefulness

Organization

Time management

Customer service

Education

High School Diploma or GED

Job description

Fresenius Medical Care is seeking a receptionist/secretary to support clinic operations in a clinical setting. You will be the face of the location, handling front desk tasks, patient check-ins, scheduling, and records management with a focus on confidentiality and quality patient care.

The role requires strong communication skills, proficiency with Microsoft Office, and the ability to multitask in a busy healthcare environment.