Clinic Operations Manager — Scheduling & Team Coordination

Helping Hands Family; Doylestown (Bucks County); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Annual bonus

Hourly wage $24-30

Medical benefits

Dental benefits

Vision benefits

401k with match

Disability insurance

PTO/holidays/family leave

Referral program

Career advancement

Job summary

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations, planning and organizing scheduling, and distributing workload to keep the clinic running smoothly while maintaining high levels of customer satisfaction.

You will supervise staff coverage, coordinate orientations, handle front desk duties, support clinical leadership, and optimize scheduling and workflows across the team to ensure efficient operations.

Qualifications

• Bachelors degree in healthcare, business administration, or related field.
• 3 years of progressive leadership in a healthcare setting.
• Supervisory experience in clinic operations.
• Knowledge of basic customer service principles.
• Knowledge of medical terminology.
• Familiarity with ABA terminology.
• Excellent verbal and written communication.
• Ability to lift up to 25 pounds occasionally.

Responsibilities

• Operational Management and Staff Coordination: Supervise daily operations and coordinate staff schedules to ensure full coverage.
• Customer and Client Service: Handle front desk activities and serve as escalation point for inquiries.
• Scheduling and Resource Allocation: Collaborate with scheduling to optimize client and staff schedules.
• Meeting and Workflow Coordination: Organize monthly team meetings and coordinate workflow changes.
• Team Member Administration: Manage attendance and onboarding/offboarding processes.
• Additional duties as assigned.

Skills

Leadership

Customer service

Communication

Organizational skills

Time management

Teamwork

ABA terminology

Education

Bachelors degree in healthcare, business administration, or related field

Tools

Medical database software

Microsoft Office

Job description

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations, planning and organizing scheduling, and distributing workload to keep the clinic running smoothly while maintaining high levels of customer satisfaction.

You will supervise staff coverage, coordinate orientations, handle front desk duties, support clinical leadership, and optimize scheduling and workflows across the team to ensure efficient operations.