Clinic Scheduling & Operations Coordinator

Talentify; Iowa City (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Talentify is seeking a Scheduling Specialist to act as the face of the clinic, coordinating staff and client calendars, onboarding new clients, and supporting daily operations. The role emphasizes accurate scheduling changes, strong communication, and HIPAA-compliant practices to ensure smooth treatment delivery.

The position requires high organization, attention to detail, and the ability to multitask in a fast-paced clinical environment. Minimal travel and office-based work are expected.

Qualifications

• Must be a high school graduate/GED equivalent.
• At least one year of comparable experience in a medical or therapeutic setting with administrative or customer service duties.

Responsibilities

• Schedule permanent and variances, manage PTO and staff/client calendars.
• Record cancellations, reschedules, and time off accurately to ensure treatment hours.
• Ensure timely scheduling communication at the center.
• Implement scheduling best practices and timely deliveries.
• Meet KPIs for provider and client utilization and make up time as needed.
• Coordinate admin time and daily operational flow at the center.
• Schedule trainings (safetycare, Relias, compliance) and onboarding of new clients.
• Greet clients/families on arrival and respond to phone requests or forward as needed.
• Facilitate communication between the clinic and corporate support functions.

Skills

Scheduling

Multi-tasking

HIPAA compliance

Communication

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

Talentify is seeking a Scheduling Specialist to act as the face of the clinic, coordinating staff and client calendars, onboarding new clients, and supporting daily operations. The role emphasizes accurate scheduling changes, strong communication, and HIPAA-compliant practices to ensure smooth treatment delivery.

The position requires high organization, attention to detail, and the ability to multitask in a fast-paced clinical environment. Minimal travel and office-based work are expected.