Clinic Director: Operations & People Leader

Helping-Hands-Family-; Garrettford (PA); On-site; USD 85,000 - 95,000; Full time

Job summary

Helping Hands Family is seeking a Clinic Director to lead a pediatric clinic location, translating strategy into daily operations and ensuring high-quality, outcomes-oriented care for every child.

You will oversee staff, manage budgets and KPIs, and foster a collaborative, client-centered culture while partnering with regional leadership to align with overall strategy. Onsite presence is required; the role includes rigorous background checks and commitment to an inclusive workplace.

Qualifications

• Master’s degree in Healthcare Administration, Business Management, or related field preferred.
• Minimum 4 years of experience in operational leadership roles within healthcare or related service industries.
• Proven success in managing budgets, driving performance improvements, and leading large, diverse teams.
• High emotional intelligence with excellent communication, change management, and conflict resolution skills.
• Strong analytical, critical thinking, and strategic planning capabilities.
• Full commitment to working onsite during designated hours.

Responsibilities

• Strategic Clinic Operations Management: Responsible for effective, high quality, outcomes-oriented therapy for every child/client.
• Develop and execute operational plans to achieve clinic goals and organizational initiatives.
• Responsible for effective operational workflows, resource allocation, budget performance, and KPI achievement.
• Foster operational excellence through proactive leadership, continuous improvement, and data-driven decision-making.
• Lead, mentor, and empower the Clinical Supervisor and Office Manager to achieve clinical and organizational objectives.
• Build a collaborative, accountable, and high-performing team culture through active, empathetic listening, action planning, coaching, and daily guidance.
• Champion a client-centered experience by strategically aligning operations to support family engagement, satisfaction, and retention.
• Serve as an escalation point for complex client and operational concerns, ensuring timely resolution and continuous quality improvement.
• Collaborate with Regional and Support Center leadership to align clinic operations with overall business and clinical strategy.
• Ensure compliance with all HHF policies and Federal and State regulatory requirements while identifying opportunities for operational innovation.

Skills

Emotional intelligence

Communication

Change management

Conflict resolution

Analytical thinking

Strategic planning

Leadership

Education

Master’s degree in Healthcare Administration or related field

Bachelor’s degree with equivalent leadership experience

Job description

Helping Hands Family is seeking a Clinic Director to lead a pediatric clinic location, translating strategy into daily operations and ensuring high-quality, outcomes-oriented care for every child.

You will oversee staff, manage budgets and KPIs, and foster a collaborative, client-centered culture while partnering with regional leadership to align with overall strategy. Onsite presence is required; the role includes rigorous background checks and commitment to an inclusive workplace.