Clinic Operations Lead — Flexible Hours & 401k

Helping-Hands-Family-; Doylestown (Bucks County); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with match

Short & long term disability

PTO & paid holidays

Paid family leave

Paid employee referral program

Opportunities for career advancement

Job summary

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations at our Doylestown, PA location. You will plan, organize, and distribute workload among staff to ensure smooth operations and high customer satisfaction.

Key responsibilities include scheduling, front desk management, onboarding/offboarding, and coordinating with the Clinical Director for workflow changes. The role requires strong communication, organizational skills, and ability to work with ABA-related

Qualifications

• Progressive leadership responsibilities in a healthcare facility/clinic.
• Strong customer service principles and practices.
• Experience with computer systems and medical databases.
• Excellent verbal and written communication skills.
• Familiarity with ABA terminology is a plus.

Responsibilities

• Oversee daily clinic operations and coordinate staff schedules for full coverage.
• Manage front desk activities: greet visitors, coordinate client interactions, and handle calls.
• Collaborate with scheduling to optimize client and staff calendars.
• Organize and facilitate monthly team meetings with Clinic Director.
• Handle onboarding/offboarding logistics and attendance records.

Skills

Leadership

Customer service

Computer systems

Medical terminology

ABA terminology

Communication

Team player

Organizational skills

Education

Bachelor’s degree in healthcare / related field

Tools

Medical database

Job description

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations at our Doylestown, PA location. You will plan, organize, and distribute workload among staff to ensure smooth operations and high customer satisfaction.

Key responsibilities include scheduling, front desk management, onboarding/offboarding, and coordinating with the Clinical Director for workflow changes. The role requires strong communication, organizational skills, and ability to work with ABA-related